The online interviews are off for this project. I just havent been able to get over the issue of blocks and firewalls. Most people of course want to undertake the interviews during working time and during the testing phase I cannot find a 'chat room' environment that the various firewalls will let in. There are systems through which I can develop my own but the time and technological skills required is not something that I have for this project.
So although the online interviews were a potential tool for follow ups I will be using email as an asynchronous route for any follow ups I need.
Thats the bad news .... next post the good news